Legal
Privacy Policy
How we collect, use and protect personal information.
Last updated: October 2026
Overview
This policy explains what information VideoLab collects when you visit this website or work with us, how we use it, and the choices you have. It is sample text for this template: replace it with a policy reviewed for your business and jurisdiction.
Information we collect
We collect details you send us, such as your name, email address, company and project brief. We also collect basic usage data such as pages visited, device type and approximate location, through privacy-friendly analytics.
How we use it
We use your information to reply to enquiries, prepare proposals, deliver projects, send invoices and improve this website. We do not sell personal information.
Sharing
We share information only with service providers that help us run the studio, such as hosting, email and accounting tools, and only as far as they need it to provide their service.
Retention
We keep enquiry and project records for as long as needed to provide our services and meet legal and accounting obligations, then delete or anonymise them.
Your rights
You can ask to see, correct or delete the personal information we hold about you, or object to how we use it. Email hello@videolab.agency and we will respond within 30 days.
Contact
Questions about this policy can be sent to hello@videolab.agency.